Find answers to common questions about shipping, delivery, ordering, and payments.
Sea Shipping FREE
All listed prices include free sea shipping unless stated otherwise.
No customs duties required. We handle all customs processing for you.
Sea Shipping 30-35 days
Important: Delivery time counts from when your order ships, not when you place it.
Yes, we can arrange delivery for you.
Delivery Fees Apply: You're responsible for delivery costs. Contact support for pricing.
Pickup Location: Kumasi
Kuronom-Afrancho New Market, Store No 3&4
Processing Schedule: Biweekly (Every 2 Weeks)
Orders are processed twice a month on a biweekly schedule (every two weeks on Friday). Orders placed after the cutoff are included in the next processing cycle.
Join our WhatsApp group to request products not listed on our website. Our team sources requests during weekends.
There is no minimum order quantity for most products. However, volume discounts are available for bulk purchases. Contact our sales team for custom pricing on large orders.
Yes! Use our Request a Quote form to submit your project requirements. Our team will review and send you a detailed quotation within 24-48 hours.
We accept Mobile Money payments. You can pay directly through our portal using your mobile money account for a seamless checkout experience.
Yes, approved businesses can enjoy flexible credit terms including net-30 and net-60 payment options.
Note: Credit terms are available after business registration and approval. Register your business to apply. T&C Applied.
Click the Register Your Business button and fill in your company details. Our team will review your application and get back to you within 24 hours.
Our team is here to help. Reach out to us and we'll get back to you as soon as possible.